Jesse Zhou Hours Worked: 9.5 SumOfHours: 45 Hours Left: 255
IST495
Professor O'Toole
January 20,2016
Today, I was planning to finish up the sensor problem. I did not want to change any wiring without the permission by Jerry(supervisor). Since Jerry did not want to do it yesterday because it was getting late. I planned to do it this morning, and he told me to wait till lunch time. After lunch I went to his office to talk to him but he was chatting to an employee about his hot water pipe at home. Jerry said "Jesse don't stand outside my office with your hands in your pocket, don't you see I'm busy?, get back to work (points his finger to the room)". I was really offended by this because it does not look or sound like he is busy talking to an employee about hot water at home. First I am not being paid for this internship, secondly there is nothing else for me to do besides wait on employees to receive tickets so we can go trouble shoot a computer or hardware. One success I had today is helping an employee named Craig on their project which is to block a specific user from logging in locally in a specific computer. It was his project but he said he did it once but forgot how to. So I researched online and found a solution to do so. Another success is helping another employee named Zack on a ticket about residents having trouble with outlook. I fixed that solution by researching and telling her why exactly the "recall" would not work correctly. The factors are 1. the email is read, 2. the email is moved from the inbox, 3. They do not have outlook on, and 4. They are not registered with a outlook email. Lastly, Jerry gave me another project for the future which is creating a documentation and assembling a new kronos that allows employees to clock in and out.
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