IST495
Professor O'Toole
March 10,2016
Today I had to go fix a scanner gun. While I was working on the scanner I did have some trouble working on it. I tried rebooting the scanner and the computer which did not work. I tried the scanner on a different computer and it worked. I used a different scanner from another computer onto the one I am working on and it didn't work. I thought it was the base of the scanner but then I realize it's not, when I took the whole scanner and tried it on a different computer. So in conclusion I notice that it is the computer itself is having trouble reading the scanner. I conducted that it was the computer PC so I went ahead and reimage the PC. After I reimaged the PC it worked perfectly fine. After the whole scanner issue I was assigned to install a monitor and speakers for a employee in the CSR room. One successful thing that happened today was that employees from Jefferson came into and sit and observe how we operate. As the day went on I was able to go on a ticket with a Jefferson employee and we talked about what each of the hospital do and learn about their operations as well. Lastly, I was able to have my final paper reviewed by Jerry.
Today I had to go fix a scanner gun. While I was working on the scanner I did have some trouble working on it. I tried rebooting the scanner and the computer which did not work. I tried the scanner on a different computer and it worked. I used a different scanner from another computer onto the one I am working on and it didn't work. I thought it was the base of the scanner but then I realize it's not, when I took the whole scanner and tried it on a different computer. So in conclusion I notice that it is the computer itself is having trouble reading the scanner. I conducted that it was the computer PC so I went ahead and reimage the PC. After I reimaged the PC it worked perfectly fine. After the whole scanner issue I was assigned to install a monitor and speakers for a employee in the CSR room. One successful thing that happened today was that employees from Jefferson came into and sit and observe how we operate. As the day went on I was able to go on a ticket with a Jefferson employee and we talked about what each of the hospital do and learn about their operations as well. Lastly, I was able to have my final paper reviewed by Jerry.
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